Refund policy
Return & Refund Policy
At I’AMOR, we take pride in the quality and intention behind every piece. If there is an issue with your order, we are here to make it right.
Returns
We offer a 7-day return window from the date your order is delivered.
To be eligible for a return:
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The item must be unworn and unused
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Returned in its original packaging
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Proof of purchase is required
Returns are only accepted if:
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Your item arrives damaged or defective
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You receive the wrong item
We do not accept returns for change of mind or incorrect size selection.
How to Request a Return
To begin a return, please email:
If approved, you will receive return instructions and the return address.
Items sent without prior approval will not be accepted.
Exchanges
Exchanges are only available for approved returns due to damaged or incorrect items.
Return Shipping
If the error is on our end, I’AMOR will cover the return shipping cost.
Otherwise, shipping costs are the responsibility of the customer.
Refunds
Once your return is received and inspected, we will notify you of the outcome.
If approved:
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Refunds are issued to your original payment method
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Processed within 7 business days of receiving the item
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Bank processing times may vary
For any questions, please contact:
📧 contact@iamor.au