Refund policy

Return & Refund Policy

At I’AMOR, we take pride in the quality and intention behind every piece. If there is an issue with your order, we are here to make it right.

Returns

We offer a 7-day return window from the date your order is delivered.

To be eligible for a return:

  • The item must be unworn and unused

  • Returned in its original packaging

  • Proof of purchase is required

Returns are only accepted if:

  • Your item arrives damaged or defective

  • You receive the wrong item

We do not accept returns for change of mind or incorrect size selection.

How to Request a Return

To begin a return, please email:

📧 contact@iamor.au

If approved, you will receive return instructions and the return address.
Items sent without prior approval will not be accepted.

Exchanges

Exchanges are only available for approved returns due to damaged or incorrect items.

Return Shipping

If the error is on our end, I’AMOR will cover the return shipping cost.
Otherwise, shipping costs are the responsibility of the customer.

Refunds

Once your return is received and inspected, we will notify you of the outcome.

If approved:

  • Refunds are issued to your original payment method

  • Processed within 7 business days of receiving the item

  • Bank processing times may vary

For any questions, please contact:
📧 contact@iamor.au